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How to Delete DoorDash Account: Customer, Dasher, and Merchant Guide (Via App)

Let’s be real — most of us have had a love-hate relationship with delivery apps. DoorDash makes it crazy easy to get food dropped at your door in minutes, but sometimes, you just hit that point where you’re like, “Alright, I’m done with this.” Maybe you’re cutting back on eating out, maybe you had one too many wrong orders, or maybe you just wanna clean up your online footprint.

Whatever your reason is, deleting your DoorDash account isn’t just about ditching another app — it’s about taking control of your personal info and deciding what companies get to keep your data. And yeah, DoorDash stores a lot of your info: your name, email, phone number, delivery addresses, payment methods, even your order history.

Some people delete their accounts because:
  • They’re switching to another platform (like Uber Eats, Grubhub, or Postmates).
  • They’re concerned about data privacy and digital security.
  • They don’t want to keep paying for DashPass every month.
  • They just don’t use the app anymore and want to declutter their online accounts.
And honestly, that’s fair. Having too many unused accounts floating around the internet can be a security risk. If you’re not planning to use DoorDash again anytime soon, deleting it might be the smartest move.

In this guide, we’ll break down exactly how to delete your DoorDash account — whether you’re a customer, a Dasher (driver), or a Merchant (restaurant owner). The process is slightly different for each type of account, so you’ll know exactly what to do in your case.

By the end of this walkthrough, you’ll know how to:
  • Permanently delete your DoorDash account and personal data.
  • Cancel active subscriptions or pending payments first.
  • Make sure DoorDash actually removes your info from their system.
So yeah — if you’re ready to say goodbye to DoorDash for good, let’s walk through how to make it official.

What Happens When You Delete Your DoorDash Account

Before you go hitting that Delete Account button, let’s slow down for a sec — because once it’s gone, it’s gone for good. There’s no “undo” or magic “reactivate” option later.

When you delete your DoorDash account, you’re basically wiping your entire footprint off the platform. That includes:
  • Your order history: Every delivery you’ve ever made or received — gone. You won’t be able to see your past orders or receipts anymore.
  • Saved payment methods: Your credit cards, debit cards, Apple Pay, or PayPal info will all be deleted from DoorDash’s servers.
  • Saved addresses: All your home, work, or friend’s addresses that you used for deliveries will disappear.
  • Active credits and promo codes: Any unused DoorDash credits, gift cards, or discounts — poof. Once you delete, they’re non-refundable and non-transferable.
  • Subscription info: If you’ve been subscribed to DashPass, you’ll need to cancel that before deleting, or you might still get billed.
  • Linked accounts: If you’ve linked your Google, Facebook, or Apple ID, those connections get cut too.
Basically, deleting your account wipes everything tied to it — including personal data and transaction history.

Now, here’s something most people don’t realize: DoorDash still keeps certain records temporarily for legal and tax reasons, especially if you were a Dasher or Merchant. So while your account becomes inactive and inaccessible to you, some info may be archived internally for compliance. (It’s standard practice for financial platforms, so nothing shady — just paperwork stuff.)

If you’re the kind of person who likes keeping receipts or records, you should download your DoorDash data before deleting your account. DoorDash actually lets you request an archive of your info, which includes:
  • Order history
  • Payment summaries
  • Account details
  • DashPass billing info (if any)
You can request that archive through your Account Settings → Manage Account → Request Archive.

Why bother downloading it?
Because once your account’s gone, there’s no getting that info back. It’s always better to have your own copy — especially if you’ve used DoorDash for tax write-offs, expense reports, or you’re a Dasher who wants records of your earnings.

So yeah — before you say goodbye to DoorDash forever, take a minute to save anything you might need later. Think of it as packing your stuff before moving out.

Once you’ve done that, you’re ready for the real deal: actually deleting the account.

How to Delete a DoorDash Customer Account (Via App)

Alright, so you’ve finally decided it’s time to say goodbye to DoorDash. Maybe you’re tired of delivery fees, maybe you’re switching to Uber Eats or Grubhub, or maybe you just want to clean up your digital footprint. Whatever the reason, deleting your DoorDash account is easier than you think — and now, you can do it all through the app. No laptop, no desktop — just your phone, a few taps, and you’re done.

Here’s the full lowdown, step by step.

Step 1: Open the DoorDash App

First things first — open the DoorDash app on your phone. Whether you’re on iOS or Android, it works the same. Tap that profile icon at the bottom right corner — that’s your gateway to all account settings.

Step 2: Go to Account Settings → Manage Account

Next, scroll down until you find Account Settings, then tap Manage Account. This is where DoorDash lets you control all the heavy-duty account stuff — including deleting your account.

Step 3: Optional — Download Your Data

Before you hit delete, think about whether you want a copy of your DoorDash info. Maybe you want your past orders, addresses, or payment info for your records.
  • Tap Request Archive in the Manage Account menu.
  • DoorDash will prepare a downloadable file of your data and email it to you.
Trust me — if you’ve been using DoorDash for a while, this can save you some headaches later.

Step 4: Delete Your Account

Once you’re ready:
  • Scroll down in Manage Account and tap Delete Account.
  • DoorDash will send a 6-digit verification code to your email or phone — type it in.
  • Tap Confirm Delete, and boom — your account is officially scheduled for deletion.
Tip: Once you confirm, your account becomes inactive immediately, and DoorDash will complete the permanent deletion within a few days.

Things to Keep in Mind

  • Cancel DashPass first: If you have a subscription, cancel it so you don’t get billed again. Go to Account → DashPass → End Subscription.
  • Use remaining credits: Any promo codes or credits vanish after deletion. Spend them first!
  • No active deliveries: Make sure you don’t have pending or in-progress orders. DoorDash won’t let you delete the account with an active order.
  • Verification matters: Make sure your email or phone number linked to the account is current — you’ll need it for the code.

How Long Does It Take?

After you hit delete and confirm, DoorDash usually takes 3–10 business days to fully remove your account. You’ll get an email confirming that your account is gone. Once that happens, all your personal info, order history, and payment info is permanently erased.

Deleting your DoorDash account as a customer is now simple, fast, and secure — especially through the app. It’s perfect if you’re taking a break from delivery apps, switching platforms, or just want to reclaim some digital space.

Remember: once it’s gone, it’s gone. But if you ever want to come back, you can always create a brand-new DoorDash account. Just don’t expect your old orders, credits, or DashPass subscription to transfer over.

So there you go — goodbye DoorDash, hello freedom!

How to Delete a DoorDash Dasher Account (Via App)

So you’ve been driving for DoorDash for a while, but now it’s time to hang up the wheels — maybe you’re switching gig apps, taking a break, or just done with deliveries. Deleting your Dasher account is a bit more sensitive than a regular customer account, since it involves earnings, payout info, and tax records. But don’t worry — the app now makes it pretty simple.

Here’s how to do it:

Open the Dasher App

  • Open the DoorDash Dasher app on your phone (iOS or Android).
  • Tap the profile icon at the bottom right.
  • This is your hub for all account management stuff.

Go to Account Settings → Manage Account

  • Scroll down and tap Account Settings.
  • Then tap Manage Account.
  • You should see Delete Account at the bottom.
Note: If you don’t see it, make sure your app is updated to the latest version.

Make Sure All Payouts Are Withdrawn

Before deleting your account, you must withdraw all pending payouts. Any remaining earnings left in your Dasher account will be lost permanently once you delete.
  • Go to Earnings → Deposit.
  • Transfer the full amount to your bank account.
  • Double-check that all tips, bonuses, and incentives have cleared.

Delete Your Account

  • Tap Delete Account.
  • Enter the verification info: email, phone number, and the last 4 digits of your SSN (for identity verification).
  • Tap Confirm Delete.
After that, your account is marked for permanent deletion.

Wait for Confirmation

DoorDash will process your deletion request and verify your identity if needed. This usually takes 5–10 business days. You’ll get an email confirming:
  • Your Dasher account has been permanently deleted.
  • Your earnings history, personal info, and payout info are gone.
Important: Make sure you have no active deliveries. The app will block deletion if there’s a pending order or shift.

Tips to Make the Process Smoother

  • Withdraw everything before requesting deletion — don’t leave money in the account.
  • Update your email/phone if needed — the verification code is sent there.
  • Keep a copy of your earnings reports for taxes. You can request an archive before deletion.
  • No active deliveries or scheduled shifts. DoorDash will not process deletion otherwise.
Deleting your Dasher account via the app is straightforward, secure, and safe — just follow the steps above. Once it’s gone, all your history, payouts, and personal info are gone for good.

If you ever decide to come back, you’ll need to create a brand-new Dasher account. Nothing from the old account carries over, so make sure you’ve saved any important info first.

How to Delete a DoorDash Merchant Account (Via App)

So you’re a restaurant owner, and maybe it’s time to part ways with DoorDash. Whether you’re closing shop, switching delivery platforms, or just taking a break, deleting your Merchant account is a bit more involved than a regular customer account — mostly because it includes business info, menu data, and financial records. But don’t stress, you can handle most of it straight from the DoorDash Merchant app.

Here’s the step-by-step:

Open the DoorDash Merchant App

  • Open the DoorDash Merchant app on your phone (iOS or Android).
  • Tap the profile icon or Settings menu.
  • This is your hub for account and business management.

Go to Account → Delete Account

  • Tap Account.
  • Scroll down until you see Delete Account.
  • Tap it to start the deletion request.
Note: If you don’t see the option, make sure your app is updated to the latest version.

Fill Out Business Info

DoorDash needs to verify that it’s really you and your restaurant. You’ll need to provide:
  • Business name
  • Registered email
  • Restaurant address
  • DoorDash Merchant ID (if available)
This ensures your restaurant’s info is properly removed from the platform.

Clear Pending Orders and Invoices

Before DoorDash can fully delete your account:
  • Complete or cancel any active orders.
  • Make sure all pending invoices or payments are resolved.
Tip: Any unresolved invoices will delay the deletion process.

Confirm Deletion Request

Once you’ve submitted the info and cleared pending stuff, tap Confirm Delete.

DoorDash will send a confirmation email once the request is processed.

Wait for Verification and Completion

Merchant accounts typically take up to 14 business days to fully delete, because DoorDash needs to verify the business info and financials.

Once confirmed, your restaurant data, menu, and financial info are permanently removed.

Tips for a Smooth Merchant Account Deletion

  • Make sure your restaurant is not listed as active on DoorDash while deleting.
  • Resolve all orders, payments, and invoices first.
  • Keep copies of sales reports or transaction history for taxes or accounting.
  • Update your email/phone if needed for verification codes.
Deleting a Merchant account via the app is now simple and secure. Once the deletion is confirmed, your restaurant’s data, menu, and financial records are gone for good.

If you ever want to rejoin DoorDash, you’ll need to create a new Merchant account — old menus, ratings, or financial data won’t carry over.

Cancel Subscriptions and Active Services Before Deleting

Before you hit that Delete Account button, there’s one super important step you cannot skip — canceling any subscriptions or active services tied to your DoorDash account. Doing this first keeps you from getting billed after your account is gone, and it ensures no pending transactions mess up your deletion request.

Let’s break it down by account type:

For Customers

Most customers have DashPass, DoorDash’s subscription that gives free delivery on eligible orders.

How to cancel DashPass via app:
  • Open the DoorDash app.
  • Tap your profile icon → Account → DashPass.
  • Tap Manage Subscription.
  • Select End Subscription and confirm.
Also, check for any DoorDash credits or promo codes. Use them before deleting, because any remaining credits disappear once your account is deleted.

For Dashers (Drivers)

For Dashers, the “subscription” equivalent is mostly about pending payouts and bonuses.

Before deleting your Dasher account via app:
  • Go to Earnings → Deposit and withdraw all pending payouts.
  • Make sure bonuses and incentives have cleared.
  • Check your payment info to ensure it’s up to date.
Reminder: Any payout left in your account is lost permanently after deletion.

For Merchants (Restaurant Owners)

For Merchants, active services could include:
  • Pending orders
  • Unpaid invoices
  • Menu listings or promotions
Steps to prepare for account deletion via app:
  • Go to DoorDash Merchant app → Account → Delete Account.
  • Clear all active orders — complete or cancel them.
  • Resolve pending invoices or payments.
  • Ensure your restaurant listing is inactive.
Tip: DoorDash won’t fully delete your Merchant account until everything is cleared and verified.

Why This Step Is Crucial

  • Prevents billing or subscription errors after deletion.
  • Makes the deletion process faster and smoother.
  • Ensures that DoorDash won’t reject your deletion request due to pending items.

Quick Recap for All Users

  • Customer: Cancel DashPass and use any remaining credits to avoid unexpected charges.
  • Dasher: Withdraw all pending payouts and make sure bonuses are cleared so you don’t lose any earnings.
  • Merchant: Clear active orders, unpaid invoices, and make your restaurant listing inactive to ensure smooth deletion.

How Long Does It Take to Delete a DoorDash Account?

Alright, so you’ve done all the prep — cancelled subscriptions, cleared pending payouts, and you’re ready to finally delete your DoorDash account. Now the big question: how long until it’s actually gone?

The answer? It depends on what type of account you have:

Customer Accounts

  • Once you hit Delete Account via the app and confirm the verification code, your account becomes inactive immediately.
  • DoorDash usually takes 3–10 business days to permanently remove all your personal data, order history, and payment info.
  • You’ll get a confirmation email once the deletion is complete.
Tip: Keep an eye on your email just in case DoorDash needs additional verification.

Dasher Accounts

  • Dashers have more sensitive info tied to their account — like earnings, tax info, and payout history.
  • After submitting a deletion request via the app, DoorDash usually processes it in 5–10 business days.
  • If there’s any pending payout or verification needed (like confirming identity), it could take a bit longer.
  • You’ll receive an email confirming that your Dasher account is permanently deleted.
Reminder: Any pending payouts left in the account are lost once the deletion is complete.

Merchant Accounts

  • Merchants have the most complex accounts because they include business info, menu listings, orders, and financial records.
  • Once all pending orders and invoices are cleared and the deletion request is submitted, DoorDash usually completes the process in up to 14 business days.
  • You’ll get a final confirmation email once everything is removed permanently.
Make sure all invoices and active orders are resolved before deleting — any unresolved items will delay the process.

What Happens During the Waiting Period

During this period:
  • Your account is inactive — you won’t be able to log in or use DoorDash services.
  • Data is being permanently erased from DoorDash systems.
  • DoorDash may reach out if extra verification is required.
Think of it like waiting for your final bills and paperwork to clear before moving out — it’s mostly just a short waiting game.

Deleting a DoorDash account is permanent, and the waiting period ensures that:
  • All your personal info and sensitive data is securely removed.
  • Any pending payments, invoices, or orders are fully resolved.
  • DoorDash has confirmed it’s really you requesting deletion.
So don’t panic if it takes a few days — that’s normal. Once you get the confirmation email, it’s official: your account is gone, all your data is erased, and you’re free from DoorDash.

Troubleshooting Common Issues When Deleting a DoorDash Account

Even though deleting your DoorDash account via the app is straightforward, sometimes things don’t go as smoothly as planned. Here’s a breakdown of common problems and how to fix them, whether you’re a Customer, Dasher, or Merchant.

Verification Code Isn’t Arriving

  • Sometimes the 6-digit verification code takes a few minutes to arrive.
  • Fix: Check that your email or phone number linked to the account is correct.
  • Try resending the code in the app.
  • If it still doesn’t arrive, check your spam/junk folder or wait a few minutes — some carriers can delay SMS codes.

Delete Account Button is Grayed Out

This usually happens if you have pending orders, deliveries, or subscriptions.
  • Customer: Make sure all DashPass subscriptions are canceled and all orders completed.
  • Dasher: Withdraw pending payouts and complete or cancel any active deliveries.
  • Merchant: Resolve all active orders and pending invoices.
Once all items are cleared, the button should become active.

App Crashes or Freezes During Deletion

Sometimes the app can glitch while submitting your deletion request.
Fix:
  • Close and reopen the app.
  • Ensure the app is updated to the latest version.
  • Try deleting again on a stable Wi-Fi connection.

Pending Payouts or Credits Not Processed

  • If you have leftover credits (Customer) or pending payouts (Dasher) that aren’t reflecting, the app may block deletion.
  • Fix: Spend all credits, withdraw all payouts, and check your payment info is correct. Then try again.

Receiving Errors About Active Subscriptions

  • For DashPass (Customer) or Merchant services, active subscriptions can prevent deletion.
  • Fix: Cancel the subscription in the app before attempting deletion. Then restart the app and retry.

Account Not Fully Deleted After Waiting

Deletion usually takes 3–14 business days, depending on account type. Sometimes users check too soon.

Fix: Wait for the confirmation email from DoorDash. If you haven’t received it after the maximum timeframe:
Contact DoorDash Support via the app: Help → Account → Delete Account Issues.

Provide your account info and reference your deletion request.

Quick Checklist to Avoid Problems

  • Make sure there are no active deliveries, orders, or subscriptions.
  • Withdraw all pending payouts or use remaining credits.
  • Keep your email and phone number updated for verification codes.
  • Make sure the app is updated and you have a stable internet connection.
  • Be patient — deletion can take several business days.
This troubleshooting guide ensures that deleting your DoorDash account goes as smoothly as possible, whether you’re a customer, Dasher, or Merchant. Follow these steps, and you’ll avoid the most common hiccups.

Closing Thoughts

Deleting your DoorDash account might feel like a big move, but once you follow the steps in the app, it’s actually pretty straightforward. Whether you’re a customer, a Dasher, or a Merchant, taking care of subscriptions, pending orders, and payouts first will make the process smooth and hassle-free.

Remember: deletion is permanent. Make sure you’ve saved anything important — order history, earnings statements, or restaurant menus — before hitting that final button.

After your account is deleted, you’re free to move on, whether that’s exploring other delivery apps, taking a break, or starting fresh with a brand-new DoorDash account in the future.

In the end, it’s all about closing that chapter cleanly, without leaving loose ends behind. Follow the steps, troubleshoot if needed, and you’ll be done in no time.

Goodbye DoorDash, and hello freedom!
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